Payment Policy

At Novells, we want checkout to be safe, simple, and stress free, so we offer a range of secure payment options for our customers.

Accepted Payment Methods

We currently accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, and Visa. All payments are processed in GBP (British Pound Sterling).

Secure Payments

When you check out, you're taken to a secure, encrypted payment gateway. Novells does not store or have access to your card details. Your payment information is protected using industry standard security measures throughout.

Payment Authorization

We only process orders once payment has been successfully authorized. If a payment is declined or fails, the order won't go through, in which case please try a different payment method or check with your bank or card provider.

Billing Information

Please make sure your billing details match what's on file with your payment provider. Incorrect billing information can cause delays or lead to your order being cancelled.

Contact Us

For any inquiries, please contact us using the information below:

Address: 32 Red Arches Close, Dublin 13, D13 E6R7, Ireland

Email: support@novells.shop

Our support team is available to answer your questions and provide assistance whenever you need it.